Cancellation Policy (and changes in confirmed dates)

Guests have until midnight on the reserved night to claim the reserved accommodation or campsite, after which the reservation is considered a no show and the credit card number provided at the time of booking, will be charged with a 100% of the booking cost.

There is no charge for cancellations made up to 48 hours prior to the day of the arrival.

Cancellations received after this time will be subject to a charge equivalent to one nights’ accommodation or camping fee.

Changes in confirmed dates will be subject to availability, and must be requested at least 2 days prior to confirmed dates to avoid the cancellation fee.

No email cancellations are accepted.

Reservations commence at 3pm on the day of arrival and terminate at 11 am on the day of departure.